Contact Us

Our Customer Service Representatives are here to help! Please contact our Customer Service Department today to learn more about Jai Medical Systems, for assistance accessing care, or for general questions about your benefits.

Our Customer Service Representatives are here to help! Please contact our Customer Service Department today to learn more about Jai Medical Systems, for assistance accessing care, or for general questions about your benefits.

For your convenience, our Customer Service Department is available Monday through Friday from 9:00 am to 6:00 pm.  In addition to assisting you directly, our Customer Service Department can also connect you with the help you’re looking for, including our Case Management Department, Provider Relations Team, and more.  For speech and hearing-impaired access (TDD/TTY), please contact Maryland Relay Service at 711 or 1-800-735-2258.

If you would like us to contact you, please complete the form below.

Please do not include any Protected Health Information (PHI), dates of birth, Social Security numbers, or any other confidential information within the form.