A Special Message to our Members

Dear Member,
On behalf of Jai Medical Systems, we hope that your Spring is off to a happy and healthy start. We would like to take this opportunity to share with you some important reminders regarding your coverage and benefits with Jai Medical Systems.

Keep Your Medicaid Coverage

Each year, all individuals with Medicaid Health Insurance must re-apply to maintain their insurance benefits. Failure to re-apply can result in a loss of health insurance coverage. Now more than ever, it is critical for Medicaid recipients to maintain their coverage. Jai Medical Systems and the State of Maryland will reach out to you when it is your turn to complete the renewal process. Please be responsive to these notices.

You can renew your coverage in various ways:

• Online: Maryland Health Connection
• Phone: 1-855-642-8572
• Mail: If you or a member of your household needs help renewing coverage, Certified Application Counselors (CACs) and Navigators are available. For more information, please call 1-888-524-1999.

Healthy Rewards Program for 2025!

All Jai Medical Systems members are eligible for our Healthy Rewards Program when they visit their Primary Care Provider (PCP). To earn your Healthy Reward, simply visit your PCP soon for your yearly “check-up” and earn your Healthy Reward! Your annual visit allows your PCP to assess your overall health and help you create health goals to work towards.

As always, thank you for being a member of Jai Medical Systems, one of the highest-rated MCOs for quality in Maryland.

Health Education

Jai Medical Systems offers in-person and virtual health education classes on various health topics every Wednesday at 11am.

Upcoming Class Schedule:

• April 2: Weight Management
• April 9: Weight Management
• April 23: Controlling Hypertension
• April 30: Asthma Management

Interested in attending classes in-person? Contact us at 1-888-JAI-1999 or register by scanning the QR code below. Walk-in participants are also welcome!
Unable to attend in-person? Join virtually by registering via the QR code.

Did you complete the CAHPS survey?

We are always looking for ways to improve the quality of care you and your family receive.
If you received the Consumer Assessment of HealthCare Providers and Systems (CAHPS) survey, we encourage you to complete it. Your feedback helps us improve the services and benefits you receive.
If you have any concerns, contact us at 1-888-JAI-1999.

Health-Related Social Needs Screening

Jai Medical Systems offers a health-related social needs screening to help us better understand your social needs and connect you with helpful resources.
To complete the screening, please visit: Social Determinants of Health Assessment

Member Resources

• Member Handbook: Available online via our Member Portal at www.jaimedicalsystems.com under the Members Tab. To request a printed copy, call 1-888-524-1999.
• Nurse Advice Line: Available 24/7 for health-related questions. Call 1-833-359-0170.
• Language Accessibility: Translation services are available. Please refer to the enclosed flyer for more information.

Allergies and Asthma this Spring

Spring brings longer days, blooming flowers, and warmer weather, but also asthma and allergy triggers. Increased pollen from trees, flowers, and grass can trigger allergic reactions in people with asthma.

If you have been prescribed medication for allergies or asthma, take it as instructed by your doctor. Remember:

• Inhaled corticosteroids (e.g., Fluticasone) help prevent severe asthma attacks when taken consistently.
• Short-acting bronchodilators (e.g., Albuterol) provide quick relief during severe asthma flare-ups.

Discuss asthma control with your provider soon. For assistance scheduling an appointment, please call 1-888-524-1999.